If a figure arrives damaged or you change your mind, you have 14 days from delivery to request a return — the figure must be unopened and in its original collector packaging.
Every order ships insured. If your figure arrives damaged, contact us within 48 hours with photos and we'll send a replacement or refund at no cost to you.
Numbered Collector's Editions are final sale once production is confirmed, given the limited run size — this is noted on the product page before checkout.
Reach out through the contact page with your order ID, and we'll walk you through the next steps.